Delivery

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DELIVERY

UK mainland is £3.99. Northern Ireland, Northern Scotland, Scottish Isles, Channel Islands, Isle of Man and Isle of Wight is £6.99. Free delivery on orders over £75 (UK mainland only).

Orders placed before 12pm will be dispatched the same working working day. Any orders placed after 12pm will be dispatched the following working day. Please note, working days are Monday – Friday and exclude Bank Holidays.

For UK mainland orders over 2kg we send our parcels via Yodel. This service aims to deliver your order within 1-3 working days, although this is not always guaranteed. The majority of the UK will eligible for 1-3 day delivery but for some post codes it may take slightly longer.

For UK mainland orders under 2kg are sent with Royal Mail and will take 2-3 working days. For some post codes it may take slightly longer.

Deliveries to Republic of Ireland are considered as international and so will take between 3 – 5 days to arrive. Please note that we are not responsible for any delays experienced as this is accountable by the courier.  We are therefore not liable to offer refunds unless the delay is considered unreasonable and beyond 7 days.

We currently offer international shipping to the following countries:

INTERNATIONAL PRICES
CAN I RETURN ITEMS?

Unfortunately we cannot accept the return of items. If the product delivered is damaged or unsatisfactory, please e-mail our customer support team at [email protected]

TRACK YOUR PARCEL

Soon after you have placed your order, you will receive an email with your tracking number. You can click the link in the email to take you straight to the tracking page so you can see the progress of the delivery.

IF YOU ARE NOT IN

If you are not going to be in for the delivery then you can tell Yodel to deliver on a different day or to deliver to a different address i.e. a neighbour. This can be done by clicking this link www.yodel.co.uk/reschedule